# Billing

> Plans, Stripe payments, and how koins carry over month to month.

A workspace owner or admin subscribes to a plan on the **Billing** page and pays through Stripe. Every paid month adds the plan's [koins](/docs/koins.md) to the workspace. The current plans and prices are on [imkoris.com](https://imkoris.com).

## Koins carry over

Koins never reset and never expire. A paid month adds the plan's koins on top of what the workspace has left, with no cap.

For example, with a plan that adds 50,000 koins a month, a workspace with 6,000 koins left when its month renews starts the next month with 56,000.

Turning off automatic renewal, cancelling, or a failed payment stops new koins from being added. It never removes koins the workspace already has: they stay usable until they're spent.

## Subscribing

1. On **Billing**, click **Subscribe**. You're taken to Stripe's secure checkout.
2. Pay. Stripe shows prices in your currency (US dollars or Brazilian reais).
3. You come back to Koris. The page confirms the payment within a few seconds and adds the koins.

A workspace can only have one subscription at a time.

## Managing your subscription

- **Turn off automatic renewal** to end the subscription at the end of the month you've paid for. You keep that month, and nothing more is charged. **Turn on automatic renewal** undoes it any time before that date.
- **Manage subscription** opens Stripe's customer portal, where you change the card, download invoices or cancel. After a subscription ends, the same button shows as **Billing history**.

Only owners and admins can subscribe or change the subscription. Members can see the plan and its status.

## Refunds and disputes

If a payment is refunded, the koins it added are taken back in the same proportion (a half refund takes back half of them). A disputed payment takes back all the koins it added. If those koins were already spent, the balance stops at zero.

## Deleting a workspace

The owner can delete a workspace from the **Workspace** page by typing its name. Admins and members can't.

Deleting a workspace:

1. cancels its subscription immediately, without refunding the current month. If Stripe can't be reached, nothing is deleted and you're asked to try again, so a deleted workspace is never charged again;
2. disconnects its Telegram, WhatsApp and other connections;
3. permanently deletes its conversations, agents, routines, memory, files and koins.

Your invoices and payment history stay available in Stripe.
